Effective Date: 27/6/2023
At Coastal Dental Lab, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our digital dentistry facility and utilize our dental restoration services. We encourage you to read this policy carefully to understand our practices regarding your privacy.
1.1 Personal Information: We may collect personal information, such as your name, contact details (including email address, phone number, and mailing address), date of birth, and demographic information. This information is collected when you provide it voluntarily, such as when filling out our contact forms, making inquiries, or registering for our services.
1.2 Dental and Medical Information: To provide accurate dental restoration services, we may collect dental and medical information, including dental records, diagnostic images, treatment plans, and other relevant data. This information is obtained with your consent and is essential for delivering personalized and effective dental restoration solutions.
1.3 Usage and Device Information: When you access our website or use our services, we automatically collect certain information about your interactions. This may include your IP address, browser type, operating system, device information, and usage patterns. We may also collect information through cookies, web beacons, and similar technologies to enhance your experience and improve our services.
2.1 Service Delivery: We use the information we collect to provide, personalize, and improve our dental restoration services. This includes fabricating dental restorations, communicating with you regarding your treatment plans and appointments, and ensuring a seamless patient experience.
2.2 Communication: We may use your personal information to send you important updates, notifications, and information about your dental restoration treatments. This includes appointment reminders, treatment follow-ups, and general communications to enhance your dental care experience.
2.3 Research and Development: We may analyze and aggregate non-identifiable information for research and development purposes to improve our services, optimize treatment outcomes, and develop new dental restoration techniques. This data is anonymized and does not personally identify you.
2.4 Legal and Compliance: In certain cases, we may need to use and disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests. We may also use your information to enforce our policies, protect our rights, property, or safety, or the rights, property, or safety of others.
2.5 Marketing and Promotions: With your consent, we may use your information to provide promotional materials, newsletters, updates, and offers related to our services. You can opt out of receiving marketing communications at any time.
3.1 Third-Party Service Providers: We may engage trusted third-party service providers to assist us in delivering our dental restoration services. These providers may have access to your personal information only to the extent necessary to perform their functions on our behalf and are obligated to maintain the confidentiality and security of your information.
3.2 Legal Requirements: We may disclose your information when required by law or if we believe in good faith that such disclosure is necessary to comply with legal obligations, protect our rights, investigate fraud, or respond to a government request.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity or a third party as part of the transaction. We will ensure that the recipient of your information agrees to protect it in a manner consistent with this Privacy Policy.
4.1 Security Measures: We implement and maintain appropriate technical and organizational security measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4.2 Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We will securely dispose of your information when it is no longer needed.
5.1 Access and Correction: You can access and update your personal information. If you believe any information we hold about you is inaccurate or incomplete, don’t hesitate to contact us, and we will promptly correct it.
5.2 Consent Withdrawal: You can withdraw your consent to processing your personal information at any time. However, withdrawal of consent may impact our ability to provide you with our dental restoration services.
5.3 Marketing Communications: If you no longer wish to receive marketing communications from us, you can opt out by following the instructions provided in the communication or by contacting us directly.
5.4 Do Not Track: Our website does not respond to “Do Not Track” signals or similar mechanisms. However, you can modify your browser settings to turn off cookies or notify when cookies are being sent.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it as soon as possible.
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We will post the updated version on our website and indicate the effective date. We encourage you to review this policy periodically for any changes.
Contact us with any questions, concerns, or requests regarding this Privacy Policy or our data practices.
We will respond to your inquiries and requests promptly and work to address any concerns you may have regarding your privacy.
